Artificial intelligence

Chatbot Data: Picking the Right Sources to Train Your Chatbot And that is a common misunderstanding that you can find among various companies. It’s like a translator between the organized data in a chatbot’s brain (internal database) and how people talk, which is often messy and unstructured. This cool tech …

Top 5 NLP Chatbot Platforms Read about the Best NLP Chatbot by IntelliTicks A chatbot can assist customers when they are choosing a movie to watch or a concert to attend. By answering frequently asked questions, a chatbot can guide a customer, offer a customer the most relevant content. The …

Zendesk vs Intercom: Which Solution to Choose in 2024? It will allow you to leverage some Intercom capabilities while keeping your account at the time-tested platform. Though the Intercom chat window says that their customer success team typically replies in a few hours, don’t expect to receive any real answer …

Semantic Analysis v s Syntactic Analysis in NLP Also, some of the technologies out there only make you think they understand the meaning of a text. The semantic analysis executed in cognitive systems uses a linguistic approach for its operation. This approach is built on the basis of and by …

What Is Automated Customer Service? How To Guide for Humans Zero in on the workflows that take up most of your service agent’s time. The more steps involved, the more opportunity for errors, bottlenecks, and delays. Processes that frustrate your teams and customers are prime candidates for automation. https://chat.openai.com/ Customers …

The Ultimate Guide to Chatbots in Hotel Industry There are two main types of chatbots – rule-based chatbots and AI-based chatbots – that work in entirely different ways. Over 200 hospitality-specific FAQ topics available for hotels to train the chatbot, and the possibility of adding custom FAQs according to your …

Delivering Excellence: How Customer Support Powers Logistics The logistics industry is responsible for the transportation and storage of goods. Enhancing customer service in the logistics industry can have many benefits. Better customer service can lead to increased customer satisfaction, repeat business, and referrals. When customers are happy with their service, …

Manufacturing AI: 15 tools & 13 Use Cases Applications in ’24 Industrial robots, also referred to as manufacturing robots, automate repetitive tasks, prevent or reduce human error to a negligible rate, and shift human workers’ focus to more productive areas of the operation. Applications include assembly, welding, painting, product inspection, picking and placing, …